Kc77 Privacy Policy — Your Data, Our Responsibility

Kc77 (referred to herein as "we", "the platform", or "kc77") is an internationally licensed online betting and gaming service provider. We believe your personal data belongs to you, and protecting it is our responsibility. This Privacy Policy is the formal expression of that commitment.

This Privacy Policy applies to all users of kc77's services — including website visitors, registered members, mobile app users, and anyone who contacts us. By accessing or using the kc77 platform, you are deemed to have accepted the terms of this Privacy Policy.

• This policy applies equally to all international members, including users from Bangladesh.
• Our Privacy Policy is aligned with international data protection regulations.
• This policy may be updated at any time; the latest version will always be available on this page.

Kc77 collects certain types of data to improve your experience and maintain a safe gaming environment. We collect only what is necessary — nothing more. Under our Privacy Policy, this data falls into several categories:

Kc77 may collect your data through several methods. Under our Privacy Policy, each method is fully transparent and relies on your informed participation:

• Directly Provided Data: Information you provide during registration, login, verification, or when contacting support.
• Automatically Collected Data: When you use the platform, information about your device, browser, and IP address is automatically recorded.
• Through Cookies: Data is collected through cookies and similar technologies during website browsing.
• Through Payment Providers: When transactions are made through bKash, Nagad, or Rocket, only limited transaction data is received by our system.
• Third-Party Verification: Receiving information from an approved verification service provider during identity verification.

Before collecting any data, we confirm that it falls within the scope of our Privacy Policy and is legally permissible.

We use your data only for specific, lawful purposes. kc77's Privacy Policy strictly prohibits any unnecessary or unethical use of data. The primary purposes for which we use your data are:

• Account Management: Your data is used to create, verify, and secure your account.
• Transaction Processing: To accurately process deposits, withdrawals, and bonus payments.
• Service Personalization: To recommend games and offers tailored to your preferences.
• Security & Fraud Prevention: To detect suspicious activity and keep accounts secure.
• Legal Obligations: To meet regulatory requirements and prevent money laundering.
• Customer Support: To resolve your complaints and queries promptly.
• Platform Improvement: To analyze usage patterns and improve service quality.

Kc77 never sells your personal data to third parties for commercial purposes. However, limited data sharing may be required in specific circumstances. Under our Privacy Policy, those circumstances are:

• Payment Provider: Limited information is shared with bKash, Nagad, or Rocket solely to process deposits and withdrawals.
• Identity Verification Provider: Your information may be shared with approved verification services as part of the KYC process.
• Law Enforcement: Data may be disclosed to authorities in response to a court order or other legal obligation.
• Regulatory Authority: As part of regular reporting to the licensing authority.
• Group Companies: Limited data may be shared with kc77's affiliate partners for service improvement purposes.

All third parties we share data with are contractually bound to uphold our privacy standards. We reserve the right to take legal action against any misuse of your information.

Kc77's website and app use cookies and similar tracking technologies to enhance your browsing experience and maintain platform security. Under our Privacy Policy, the types of cookies used are:

• Essential Cookies: Essential for maintaining login sessions and ensuring core platform functionality. Disabling these cookies will prevent the platform from working properly.
• Functional Cookies: Used to remember your language preference, theme settings, and other customizations.
• Analytics Cookies: To understand which parts of the platform are used most. This data is fully anonymized.
• Security Cookies: Used to prevent fraud and unauthorised access.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.

At the core of kc77's Privacy Policy is the technical protection of your data. We follow the highest industry standards to keep every piece of your information secure. Our security measures include:

• SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit SSL encryption.
• Data Encryption: Stored data is kept in encrypted format, making it unreadable to unauthorized parties.
• Two-Factor Authentication: Two-factor authentication (2FA) is available for added security when accessing your account.
• Restricted Access: Only authorized personnel can access data on a need-to-know basis. All access is logged.
• Regular Security Testing: Our systems undergo regular security audits and penetration testing.
• Firewall & DDoS Protection: Advanced firewall and DDoS mitigation systems are in place to protect the platform from cyberattacks.

Kc77 does not store your data indefinitely. Under our Privacy Policy, a specific retention period is defined for each category of information:

• Account Information: Retained for the duration of the active account and for 5 years after closure (as required by law).
• Transaction Records: Retained for a minimum of 7 years in accordance with financial regulatory requirements.
• Technical Logs: Typically retained for 90 days to 1 year for security review purposes.
• Cookie Information: Cookies are automatically deleted at the end of a session or after a maximum of 1 year, depending on the cookie type.
• Support Conversations: Retained for up to 2 years after the issue is resolved.

Once the retention period ends, we securely delete your data or anonymise it so that you can no longer be identified. If legal obligations require us to retain it for longer, we will inform you.

Kc77's Privacy Policy gives you full control over your personal data. You may exercise the following rights at any time:

• Right to Access: You may request to view any data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data under certain circumstances, though complete removal may not always be possible where legal obligations apply.
• Right to Object to Processing: You have the right to object to the use of your data for any specific purpose.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Withdraw Consent: You may withdraw your consent at any time, though any processing carried out prior to withdrawal remains valid.

To exercise any of these rights, please contact our 24/7 live chat support. We will respond to your request within 30 business days.

Kc77 strictly prohibits the use of its services by anyone under the age of 18. Both our Privacy Policy and Responsible Gaming Policy are committed to protecting minors:

• We do not knowingly collect data from anyone under the age of 18.
• Age verification is mandatory at the time of registration.
• If data belonging to a minor is found to have been collected, it will be deleted immediately upon a guardian's request.
• If you become aware that a minor is using our platform, please notify our support team.

Kc77 reserves the right to update this Privacy Policy, in part or in full, at any time. Continued use of the platform after any changes are published will be considered acceptance of the revised policy.

• For significant changes, a notification will be sent via email or the platform.
• The date of the latest update will always be shown at the top of this page.
• Previous versions are available upon request through support.

If you have any questions or concerns about this Privacy Policy, please reach out to our 24/7 live chat support. Our data protection team is always ready to assist you.